At Industrial Craftsman, we take customer feedback and reviews seriously. That's why we've collected unbiased customer reviews here, in one place, so prospective customers can determine if our quality and services are the right fit for their expectations. Our customers don't hesitate to share their opinions with us. We hope you'll find these reviews, insightful and helpful in finding out what it is you can expect from your experience with us.
WRITE A REVIEWLyssa Ann Portraits from Millersburg, Ohio
"I love my new Carlisle Table from Industrial Craftsman. I was blown away by the craftsmanship and handy work. The farmhouse table offers a romantic and rustic feel which is exactly what I had envisioned for my studio space. The table features self-leveling legs, beautiful raw cuts, and a seamless finish. Thank you guys for the amazing craftsmanship and easy installment!"
Joyce from Cabot, Arkansas
"Amazing workmanship and communication. I love my dining set and the bar stools matched perfectly with my new cabinets. My advice to customers is to be patient...it was well worth the wait. I also have to say my delivery went very smooth and set up was done very well. Highly recommend!"
Birdeye from Wooster, Ohio
“When we were looking for a high-quality conference table and chairs, Industrial Craftsman took the time to understand our style and needs. A few short weeks later we had a great table and chairs. We couldn’t be happier with Industrial Craftsman and our furniture.”
Sharon from Valparaiso, IN
"I had been looking for a whiskey barrel table and chairs for months and couldn’t find anything I liked. I was searching the internet when I came across Industrial Craftsman. I emailed them a message about a whiskey barrel table they had on their website. The next day Cordell contacted me. We discussed what I was looking for and he also suggested a new bar stool. Shortly after we spoke he emailed me a price. I was pleasantly surprised and immediately placed my order for the whiskey barrel table and chairs. Since Industrial Craftsman is located in Ohio and I was in Indiana I was a little nervous about never actually seeing the furniture and was also concerned about shipping. Let me tell you Cordell did an AMAZING job. My delivery went off without a hitch and according to the scheduled, we had discussed. When the furniture was delivered all I can say is WOW!!!!! PERFECT!!!! The table was absolutely beautiful and the recommended chairs were stunning. I have received numerous compliments on the furniture, and a few “I’m jealous” comments from my friends. The team at Industrial Craftsman did any amazing job for me. The furniture was well built, very high quality and I am one very pleased customer. So glad I found them. Thanks."
Lorene from Saxonburg, PA
"I could not be happier with the 12 dining chairs (custom order) that Industrial Craftsman built for me. They are each perfect in precision, fit perfectly with my existing dining table--no one would ever know they didn't come with the original set! Very elegant, comfortable and far exceeded my expectations! Their price was fair, service was excellent and I would recommend Industrial Craftsman for any special order or exclusive furniture design at a very fair price! If you cannot find furniture to suit your design ideas, talk to these folks and see what they can create for you! I am one happy customer!"
Kevin and Kristen from Wooster, OH
"We love our new dining room table! Everyone that visits us comments on the beauty (and size ?). In addition to the quality from Industrial Craftsman, the delivery service was very courteous and efficient. We couldn’t be happier and will definitely keep their information on our files for additional furniture needs. "
Bryan W. from Walnut Creek, OH
We bought an industrial rough sawn bedroom set for our son and we love it. Great product designs and a great company. Superb!
Demitri V. from Titusville, FL
Great experience. Purchased a barrel table. Product was delivered on time (all the way to Florida) as promised. Beautiful quality furniture just as described. Provided prompt responses to questions that they needed to research, a rarity in many businesses today.
I would happily recommend and would definitely purchase from them again.
Thank you for the great experience Cordell!
Michelle V. from Coraopolis, PA
HIGH QUALITY, EXCEPTIONAL MERCHANDISE! I ordered a Jack Daniels Pub Table for our Rec Room and it was delivered today. It is beautiful!!! The craftsmanship and the quality of the wood is superb. And Yes, they deliver! I am in Pittsburgh, PA and they focus on customer needs and provided delivery service from their location in Ohio. The customer service was also fabulous and I will definitely be a returning customer.
Phil G. from Medina, OH
We got our bed set in a timely manner and at a great price. We will definitely be buying more from them.